Access Evo
Evo, Data Engine and Analytics issues and How to's
By Charnjit and 1 other2 authors15 articles
App for Orchestrate, SFDC or Analytics removed or Access Button not loading or Orchestrate_Live does not displayThis article explains how to resolve issues where the Orchestrate, SFDC, or Analytics app has been removed, the Access Button is not loading, or Orchestrate_Live is not displaying.
Calendar view displays an error when loading dataThis article covers an issue where the Calendar view fails to load and displays an error when retrieving data. As this problem requires assistance from Support, we explain how to…
Error: 'Citrix Evo will try to reconnect for 1:12 more minutes' (Access Hosted Clients)
go.accessacloud.com not respondingThis article covers an issue where go.accessacloud.com does not load or respond as expected. As this problem requires assistance from Support, we explain how to contact them and what information…
Select a second database from the orch app within Evo and the logon form appears
Evo logon audit information
Blank window when trying to open plan or nothing loads at all or Citrix does not download
Error: 'Unable to connect to the server. The Citrix SSL server you have selected is not accepting connections'
How to see the Orchestrate Evo app when logging in
Error: 'A problem occurred while building your Evo'
Error: 'Cannot launch the application because an invalid launch identifier was passed to the MyDesk launcher'
Control the auto generated email when running bulk upload of users with single sign-onFor help when running a bulk of users with Single Sign-On (SSO), and whether they will be prompted with an auto email to set up
Error: 'Detect Citrix Workspace App' and 'Download' if app is not detected
List of all users who have and have not signed into Orchestrate within a specific date range
List of all users who have and have not signed into Orchestrate within a specific date range