ERP - Specialised

After downloading the Citrix ICA file and trying to run it, the following error generates:

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Please download and install the latest Citrix Workspace app LTSR version, using the web link below:-

<a href="https://www.citrix.com/downloads/workspace-app/workspace-app-for-windows-long-term-service-release/workspace-app-for-windows-LTSR-Latest.html?srsltid=AfmBOor55QTaSimU8l1bqIHcOjg1rzqne6TyPWWzT7VFwpS0uyNmPSJF" rel="nofollow noopener noreferrer" target="_blank">Citrix Workspace app for Windows LTSR 2507.1 Cumulative Update 2 - Citrix</a>

Press F12 in the web browser so it brings up dev tools, then right click on

Refresh, Select Empty Cache and Hard Reload

Restart the web browser, log into workspace and click the orchestrate app

Click button to detect application app, accept terms and notification and download button

When ICA file downloaded, right-click to always start and restart web browser ​

1. Press F12 in the web browser so it brings up dev tools, then right click on
2. Refresh, Select Empty Cache and Hard Reload
3. 
 
4. Restart the web browser, log into workspace and click the orchestrate app
5. Click button to detect application app, accept terms and notification and download button
6. When ICA file downloaded, right-click to always start and restart web browser ​

Note: if the issue continues to occur, after step 1, you may have to clear all web cookies and cache for all time.

Error: This action is only valid for products that are currently installed

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