Upgraded Orchestrate and now cannot log in due to the username and password fields being logged out. Changed windows authentication to Windows and Application but same issue. Remapped SQL server from Orchestrate logon form and same issue.
Note: This issue affects on premise customers only.
The MyDesk system parameter needs disabling from Orchestrate. Please complete the following steps:
Right-click Orchestrate shortcut and select properties
At the end of the target path add -mydeskdisabled, like:- "C:\Program Files\Orchestrate\Orchestrate Planner\orcPlanner.exe" -mydeskdisabled
Click OK
If you cannot right-click the shortcut and see properties, your IT will have to create a new shortcut from the server.
Navigate to:- C:\Program Files\Orchestrate\Orchestrate Planner
Right-click orcPlanner.exe and select create shortcut
Then, complete the above steps to disable the MyDesk system parameters.