Your Orchestrate Licence is not valid or expired
Cannot find Licence Manager in Orchestrate 7.81
How do I set a network licence server in Orchestrate 7.81?
Orchestrate Help menu missing Licence Manager option
Network licence not working on new PC install Orchestrate
In Orchestrate 7.81, the Licence Manager option was removed from the logon screen. If the initial connection to the network server fails or times out, the software defaults to a local license check. Since it cannot find a local license, it triggers the "Invalid or Expired" error, and the user has no way to manually input the server name via the Help menu.
Resolution: Manual Registry & Switch Override
Step 1: Update the Windows Registry
Open Registry Editor (
regedit) as an Administrator.Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Access UK Ltd\Orchestrate\LicenceNote: If on 64-bit Windows, also check:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Access UK Ltd\Orchestrate\Licence
Create/Edit the following values:
LicenceServer (String): Set to your SQL Server Name.
LicenceType (DWORD): Set to 2 (Hexadecimal).
Port (DWORD): Set to 6200 (Hexadecimal).
Step 2: Use "Forced Connection" Command Switches
Create a desktop shortcut to:
C:\Program Files\Orchestrate\Orchestrate Planner\orcPlanner.exeRight-click the shortcut > Properties.
In the Target field, append these switches after the closing quotes:
-s [ServerName] -d [DatabaseName] -mydeskdisabledExample: "C:\Program Files\Orchestrate\Orchestrate Planner\orcPlanner.exe" -s SQLSERVER01 -d ORCHLIVEDB -mydeskdisabled
Launch Orchestrate using this shortcut and log in.
Step 3: Cleanup
Once the login is successful, Orchestrate saves the configuration.
Delete the temporary shortcut. * The user can now use the standard application shortcut moving forward.