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Add Resource, Type and Reason links in the SFDC Settings

Written by Charnjit Singh Dharival

User would like to see the Resource, Type and Reason links in the SFDC Settings menu.


When a type has been linked to a resource, it will only be shown for the resources it is linked to. I.e. if resources A and B have downtime type X assigned to them, then resources C and D will not show downtime type X.

Where the confusion may be occurring is if a downtime type has not been assigned to any resource, then all resources will have access to it. I.e downtime type Z is not linked to any resources, so resources A, B, C and D can all see type Z.
You can see what downtime types have not been assigned by checking the Show Unassigned types checkbox. The same methodology applies for downtime type - reason links.

To activate the system parameter, please start a conversation on the Access Community Portal. How to contact Support via the MyAccess Portal | Orchestrate Help Centre

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