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Unable to Start Setup on Operations that have previously been booked on

Written by Charnjit Singh Dharival
  • SFDC operations that have had their setup completed and now have a status of "Ready To Start", have had their status reverted back to "Setup Required" after saving the plan in Orchestrate.

  • Since time-bookings have been made against the operation, the StatusAuditID field in the SFDC operations table is no longer NULL.


This prevents users from starting the setup of the operations. This check in SFDC has now been removed because if an operation has status Setup Required, it probably shouldn't have prior bookings and even if it does, they should be closed bookings anyway. The functionality has been enhanced in SFDC version 1.7.0

If you are on our hosted servers, the update will be automatically installed. If you are using on premise servers, WDB files to upgrade SFDC, will have to be manually installed.

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