Why do jobs on sfdc show with the button Down and how do i clear them?
The SFDC operations are stuck with Down status and I cannot start the jobs anymore.
The machine the SFDC operation is referring to, will have a downtime entry against them and that would be found in the downtime booking filter you see on the left named downtime.
Your SFDC account needs adding to the supervisor role to view the SFDC system settings:-
Log into Orchestrate
Select Tools, SFDC users, SFDC staff
Select relevant user and clicked Edit
tick Supervisor
Click Apply and OK
Then, you can enable editing of Downtime:
Log into Workspace
Launch SFDC from the app
Select Settings
System Settings
Enable Editing On and tick Downtime, Production and Booking Information
Afterwards, go back to the SFDC main screen:
Select notifications
Find the SFDC operation in question
Click the 3 dot menu and select Open Downtime Booking
Enter a To Date (or click Now) and click save
The job can now be started and resource is now available again