Nobody can load SFDC because of the following error:
Oops! something went wrong!
Please refresh the page and try again
This issue is occuring because certain Roles within SFDC are not assigned a Default View. A enhancement has been made in Orchestrate version 7.73. Please upgrade to this version or above. If you are not in a position to upgrade, set empty view SFDC roles with a default view.
Further enhancements have been made in Orchestrate version 7.77. Please upgrade to this version or above.
If the issue continues to occur, the Access_DBObjects_SFDC.wdb file needs installing from the database. If you have an on-premise solution you will have to complete the following steps:
Launch the Product Downloads web page
Click WDB files under Orchestrate
Copy the file to the SQL server desktop
Type AWA from Windows search bar
Right-click AWA.DB tool and select Run As Administrator
Select the relevant server and type the database name
Click Test Connection
Map the WDB file from the magnifying glass
Click Update
Note: For hosted customers, this will be installed on the databases automatically, within the Cloud environment.