The below is not happening:
Two-finger horizontal scrolling now works natively on touchpads without needing to hold the Shift key.
Two-finger vertical scrolling responsiveness has also been improved.
Please ensure the following Windows setting is enabled:
If you are running Orchestrate from MyDesk, the root cause is how Citrix Workspace handles touchpad gestures; it intercepts them at the client level and translates them into standard mouse scroll events, rather than passing the gesture through directly:
✅ Scroll UP / DOWN with 2 fingers = Works
❌ Scroll LEFT / RIGHT with 2 fingers = Does not work
Workaround
Hold SHIFT and scroll up/down with 2 fingers to scroll left/right. Citrix workspace currently have a limitation supporting two-finger horizontal scroll gestures. As a workaround, users can either use an external mouse or click and drag the scrollbar manually using the touchpad.
