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Error: 'Failed to connect to the becuase of an SSL error 1000004.SSL error 47 the server sent an SLL alert'

Written by Charnjit Singh Dharival

When launching Orchestrate, the following Citrix error generates:

Failed to connect to the becuase of an SSL error: 1000004.SSL error 47: the server sent an SLL alert: sslv3 alert handshake failure (alert number unavailable).

If the problem persists, contact your admin with the transaction ID.


The version of Citrix installed on the PC clients is not compatible with Access Workspace. Please uninstall Citrix from the relevant PC(s) and install Citrix Workspace app for Windows LTSR .

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