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Error: 'MyDesk failed to launch your application. Please try again. If the problem persists, please contact your administrator' (Access Hosted Clients)

Written by Charnjit Singh Dharival

When I try to launch Orchestrate from Workspace, I am receiving the following error message:
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​MyDesk failed to launch your application. Please try again. If the problem persists, please contact your administrator.
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When I try to launch the application, it is stuck with the starting status.


There may be an outage in our hosting environment. For example, the underlying cause of the impact may be linked to recent Microsoft patching on Cloud Domain Controllers. Our Hosting team would have to apply a Group Policy fix to the Cloud Domain to prevent further impact. Please log out of Workspace, clear your web browser cookies and cache. If the issue continues to occur, please raise a new case online and reference the title of this article.

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