You may see the following error when trying to log into Orchestrate:
⚠️Error: Some system error has been encountered. The sign-in process has failed. The detailed information is as follows:
The target principal name is incorrect. Cannot generate SSPI context.
This error is caused by your Windows password losing synchronisation with your Active Directory domain account password. Follow the steps below to resolve it.
Solution 1: Reset your password and reboot
Reset your Windows password, then reboot your PC. This re-synchronises your local account with your Active Directory domain account and should resolve the error.
Solution 2: Contact your IT department
If the error continues after resetting your password and rebooting, contact your IT department and ask them to re-synchronise your Active Directory account.