You may see the following error when trying to connect to Orchestrate:

"Cannot connect to Orchestrate due to the following error: The username or password is incorrect"

This error requires investigation by the hosting team. Please <a href="https://myaccess.theaccessgroup.com" rel="nofollow noopener noreferrer" target="_blank">raise </a>a new case online, referencing the title of this article, and a member of our support team will be able to help you further.

What to do if you see a username or password error when connecting to Orchestrate.

Error: 'The username or password is incorrect'

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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