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Error: 'Divide by zero error encountered'

What to do if you see a divide by zero error when importing data via Orchestrate Data Flow.

Written by Arthur Ashdown

You may see the following error when importing data using Orchestrate Data Flow:

Orchestrate Data Flow Import has failed. The detailed information is as follows:  Divide by zero error encountered.  Import command: [wf].[pr_merge_orc_orders]

Or, if the error occurs during the task merge:

Orchestrate Data Flow Import has failed. The detailed information is as follows:  Divide by zero error encountered.  Import command: [wf].[pr_merge_orc_tasks]

⚠️Important: This error requires investigation by the support team. You will need to raise a case for this to be resolved.


What to do next

Please raise a new case online and reference the title of this article.

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