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Error: 'Execution Timeout Expired' when importing Part Numbers or Supplier Accounts

What to do if you see an execution timeout error when importing Part Numbers or Supplier Accounts via Orchestrate Data Flow.

Written by Arthur Ashdown

You may see the following error when importing Part Numbers using Orchestrate Data Flow:

Orchestrate Data Flow import has failed. The detailed information is as follows:  Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.  Import Command: ItemCode ItemDescription UnitCode Default As ProcessCode ItemNotes ItemTypeCode Make Priority IsPegged FROM vOrcData_partNumbers

Or, if the error occurs when importing Supplier Accounts:

Orchestrate Data Flow import has failed. The detailed information is as follows:  Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.  Import Command: vOrcData_SupplierAccounts

⚠️Important: This error requires investigation by the support team. You will need to raise a case for this to be resolved.


What to do next

Please raise a new case online and reference the title of this article.

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