When trying to launch the application, the following error messages may generate:
⚠️Error: Remote Desktop Licence Issue
You've been connected for the maximum amount of time allowed for users with remote desktop licence issues, and your session will be disconnected in 2 minutes. You can connect again, but your session will be limited to 60 minutes until your administrator fixes the licence issues.
⚠️Error: Remote Desktop Licence Issue
There is a problem with your remote desktop licence, and your session will be disconnected in 60 minutes. Contact your system administrator to fix this problem.
Resolution
Please raise a new case online and reference the title of this article. Support will raise a ticket with the hosting team on your behalf.
