You may see the following error message when trying to open the plan or apply changes to the default shift pattern assignment:
An unexpected error occurred. Please report this problem to your system administrator with the following information:
System.IndexOutOfRangeException: Index was outside the bounds of the array.
Resolution
Follow the relevant resolution below depending on where the error occurs.
Error occurs when amending the default shift pattern assignment or daily adjustment
Upgrade to Orchestrate version 7.77 hotfix 50 or above to resolve this error.
Error occurs when opening the plan
If the plan does not open due to this error, the database copy has become corrupted. The resolution depends on your version of Orchestrate:
If you are on Orchestrate version 7.71 or above, use the Copy Live to Play wizard to restore the database.
If you are on a version below 7.71, follow the relevant article to manually copy the live database and restore it with a new name (for example, a play database).