You may see this error when viewing the demand planner in a plan:
⚠️Error: An unexpected error occurred. Please report this problem to your system administrator with the following information: System.Data.SqlClient.SqlException: the transaction log for database 'DATABASENAME' is full due to ACTIVE_TRANSACTION.
Or, you may see this error when running a data import:
⚠️Error: Orchestrate Data Flow import has failed. The detailed information is as follows:
the transaction log for database 'DATABASENAME' is full due to ACTIVE_TRANSACTION
Import command:
EXEC [wf].[pr_Merge_orc_orders]
In both cases, the database transaction logs need shrinking. Please raise a new case online and reference the title of this article. A member of our Support team will be happy to help.