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Can't drag a task from one resource to another

Written by Charnjit Singh Dharival

User can't drag some tasks from one specific resource to another.


Solution 1

Please check the relevant resource or resources are added to the correct resource. Also, check you do not have individual resources added to a specific resource group and the same resource added to another resource group with other resources. The resource group with this single resource would need to be deleted, has it is conflicting with the other resource group it is added to (that also contains other resources in a list):-

  1. Log into Orchestrate

  2. Select Resources

  3. Select Resource Groups

  4. Clicked Edit

  5. Highlight relevant resource groups and click Delete Row(s)


You may also have unnecessary resources added to a machine or labour resource group, that need removing to correct the sequence the planning logic will use when planning tasks. Below are the steps to amend a machine resource group (these resources will also need to be made redundant from FactoryMaster via Resource Maintenance):

  1. Log into Orchestrate

  2. Select Resources

  3. Select Resource Groups

  4. Clicked Edit

  5. select relevant resource group

  6. select relevant resource

  7. click remove resource(s)

Solution 2

Another cause is the labour resource requires a higher capacity than one unit has the works order needs more than a single quantity to be manufactured. Also, the labour resource group is using the incorrect planning rule e.g. Preferred Resources Only With Minimum Setup should be Earliest Completion.
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Please complete the following steps to increase the capacity attribute on a labour resource:

  1. Select Resources

  2. Select Labour

  3. Enter relevant resource and click Search

  4. Click Edit

  5. Tick Allow Overlaps

  6. Enter a figure greater than one under the Units Available column e.g. 2

Solution 3


Please complete the following steps to change the labour resource group planning rule:

  1. Select Resources

  2. Select Labour Groups

  3. Click square box to enlarge window

  4. Select the relevant labour resource group and click Edit

  5. select the relevant rule from the PlanningRule dropdown list e.g. Preferred Resources Only with Earliest Completion instead of Preferred Resources Only with Minimise Setup

Please check the resource rules compared to the order attributes. For example, if a works order is planning on a resource which contains the resource rule:

Order.MarkedForRelease=0 OR PlannedResourceCode = "" OR PlannedResourceCode = "PACK1"

and the relevant works order as the order attribute 'Marked For Release' checkbox ticked, this error will generate.

  1. Right-click relevant works order from the order planner

  2. Select Edit Works Order Tasks

  3. Untick Marked For Released

  4. Click OK

  5. Click Add to Plan and the relevant works order plans without error

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