Issues when connecting to an Orchestrate database. When clicking on 'More Options' in the user ID/password screen, the server name can be found but not the database.
It is likely you are a new starter, trying to log into the application. Your Windows account needs adding to the list of users on the Orchestrate database from SQL server management studio. This is environmental, on premise issue, so please contact your IT department or third party IT to check the database permissions:
Launch SQL server management studio.
Connect to the Orchestrate database instance
Expand Security
Expand Logins
Right-Click and select New Login
Enter username with domain e.g. DOMAIN\JohnDoe
select User Mapping and tick Map for the Orchestrate databases
Click OK