The Task Status for a large numbers of tasks has been incorrectly changed to 'Completed' during the data import. The tasks need to be restore to their original status.
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When I import via CSV, random works orders import has completed when they should not be.
Solution 1
Please upgrade to Orchestrate version 7.62 or above and make sure Custom Code is turned on from Orchestrate System Manager via the following steps:
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File
System Settings
General (tab)
Tick On under heading Custom Code
Click OK
Solution 2
If the issue continues to occur, please delete the relevant works orders from the following locations:-
Select Orders
Works Orders
select the relevant works orders and click Edit
Click Delete Row(s)
Select planning
archived tasks
enter relevant works order
highlight all relevant rows and click edit
click delete row(s)
Then run the CSV import and the works orders will plan with the correct status.
