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Error: 'Orchestrate Planner is not responding' when trying to open or save or use the plan

Written by Charnjit Singh Dharival
  • Cannot open the plan after logging into the application and a message displays:

Orchestrate Planner is not responding

  • When I am using the task planner or order planner, the application gets stuck.

  • Cannot save the plan has it freezes when status says publishing to SFDC...


Check if your colleagues are having the same issue. If only your PC is experiencing this performance lag, reboot the PC and try using Orchestrate again.
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If everybody is experiencing this issue, the SQL server will need rebooting. If your databases are on our hosted servers, please raise a new case online and reference the title of this article.

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