Please use the Copy Live to Play wizard, to copy the live database data into the play database. Please complete the following steps:-
Log into Orchestrate
Select Tools
Select Copy Live to Play
Click Ok to the warning messages
Copy live to play will start and complete, with status messages on the bottom left of Orchestrate.
If you are using our hosted servers and do not see the Copy Live to Play option, please start a conversation on the Access Community Portal. How to contact Support via the MyAccess Portal | Orchestrate Help Centre
Please upgrade to Orchestrate version 7.78 hotfix 20 or above where an additional permission created in the roles, set to Deny by default (even for the Admin role) has been implemented to designate only certain admin users to run copy live to play. It can be set as Allow for specific users using user permissions. If the permission is enabled, the Copy Live to Play button should show, otherwise it should be hidden. No changes are required to the Copy Live to Play service itself, running on the server.
