If you see this error when attempting to launch Orchestrate from Access Evo, you can resolve it by clearing your browser data and ensuring your Citrix client is up to date.
Clear your browser data and check for Citrix updates
Start by logging out of Access Evo and clearing your browser's cookies and cache, then check whether a Citrix update is available.
Log out of Access Evo.
Clear your browser's cookies and cache by pressing Shift + F5.
On the taskbar at the bottom of your screen, click the up arrow (^) to show hidden icons.
Right-click the blue and white Citrix icon and select Check for Updates.
If an update is available, close Access Evo, install the update, and restart your computer.
Log back into Access Evo and attempt to launch Orchestrate again.
đNote: If you are still seeing this error after completing the steps above, please raise a new support case and quote the title of this article.