Add a works order to the plan and the system froze. After five minutes, forced to close Orchestrate. Re-opened the plan and tried to add the same works order again and still the same issue. The system remains in a processing state and does not complete the action.
The SameResourceOperations.orcpi plugin has been refactored by the development team. Support can provide you with the plugin and install the file. Please start a conversation on the Access Community Portal. How to contact Support via the MyAccess Portal | Orchestrate Help Centre
If your plan is not using a plugin and issue continues to occur, the functionality has been enhanced in Orchestrate version 7.81. Please upgrade to this version or above.