Example requests for Cloud Engineering:
Create, delete and unlock legacy hosting Cloud accounts for staff that have left the company
Change email address associated with legacy user Cloud account
Check Cloud password reset email has been sent from our email server
Provide a list of all the Legacy Cloud user accounts
Create a schedule to copy live database to test database from the hosted server
Cannot save exported PDF report files from hosted environment
provide an audit log of users logging in and out of their Legacy Cloud accounts
Create archive database
provide CPU utlisation details over a period of time for a Citrix or SQL or app server
Point In Time Database restore
Reboot hosted servers
Support need to raise a ticket with the Cloud Engineering team. Please raise a new case online and reference the title of this article.