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Error: 'You might be having an issue with a Citrix virtual driver (WI)'

Written by Charnjit Singh Dharival

User can't connect to Orchestrate due to the following error message:
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​You might be having an issue with a Citrix virtual driver (WI). Contact your system administrator for further assistance.
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Please ask your IT to action the following from your laptop:

  1. Remove and upgrade to the latest version of Citrix Workspace.

  2. Uninstall any Citrix plugins.

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