This error occurs during a data import when the SQL Server database instance is running on an unsupported version. Your IT team will need to upgrade the SQL Server instance to resolve it.
You may see this error in one of the following forms:
Orchestrate data flow import has failed. The detailed information is as follows:
Cannot continue the execution because the session is in the kill state.
A severe error occurred on the current command. The results, if any, should be discarded.
Import command: EXEC [wf].[pr_Merge_orc_Customers]
or:
Orchestrate data flow import has failed.
The detailed information is as follows: Cannot continue the execution because the session is in the kill state.
A severe error occurred on the current command. The results, if any, should be discarded.
Import command: EXEC [wf].[pr_Merge_orc_Orders]
Resolution
To resolve this error, your IT team will need to upgrade the SQL Server database instance and ensure Windows cumulative updates are applied.
Upgrade the SQL Server database instance to version
15.0.4043.16(SQL Server 2019) or above.Install any outstanding Windows cumulative updates (CUs).
đNote: These changes will need to be carried out by your IT team or database administrator. If you need further assistance, please contact our support team.