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Add new public IP address or update remote IP address to site to site VPN

This article advises about what needs to happen if a new public IP address needs to be added or an update remote IP address to site to site VPN

Written by Charnjit Singh Dharival

Common requests/Issues relating to Public IP/remote addresses

  • A site-to-site VPN that communicates with Access Cloud-hosted servers. The firewall is migrating to a new leased line, and the new public IP address needs to be added.

  • No longer connects to the SQL Server Management Studio to view the staging database.

  • Automated downtime events aren't processing into the SFDC Messages table.

What to do next

Our networks team can add the new IP address for you. Please contact support referencing your request, and what needs adding or changing.

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